Privacy Policy

Effective Date: January 01, 2025

This Privacy Policy explains how Matchbox Birds (“we,” “us,” or “our”)—a DBA of Matchbox Creative—collects, uses, and shares your Personal Information when you visit our website, make a purchase, or otherwise interact with us. By using our website or purchasing from us, you agree to the practices outlined below.

Personal Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with an individual. This includes:

  • Information You Provide Directly:

    • When you make a purchase, create an account, sign up for our newsletter, or communicate with us, we collect your name, email address, shipping and billing address, and payment information.

  • Automatically-Collected Information:

    • As you browse our site, we gather information such as your device type, browser, IP address, time zone, pages viewed, and other site interactions through cookies and similar technologies (e.g., web beacons, log files, and pixels).

How We Use Your Information

We use your information to:

  • Process and fulfill your orders (including shipping and payment processing).

  • Communicate with you regarding purchases, support, or promotions.

  • Improve and optimize our website for user experience and security.

  • Deliver relevant marketing communications, in line with your preferences.

Sharing Your Information

We may share your information with third parties to operate our business effectively:

  • Service Providers:

    • We use Squarespace to host our website

    • Gelato fulfills our print-on-demand orders

    • Google Analytics helps us understand how our customers use our site. Learn more here and opt-out here.

  • Legal Requirements:

    • Your information may be disclosed to comply with laws, respond to lawful requests, or protect our rights.

Targeted Advertising

We may use your browsing and purchasing behavior to display targeted ads. You can opt out of behavioral advertising by visiting:

Your Rights

If you are a resident of the European Union or other jurisdictions with similar laws, you have the right to:

  • Access the personal data we store about you.

  • Request corrections, updates, or deletion of your data.

To exercise these rights, contact us at [Insert Contact Email].

Data Retention

We will retain your information for as long as necessary to provide services or comply with legal obligations. You can request deletion of your data by contacting us.

Minors

Our website is not intended for individuals under 16. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us to remove it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be posted with the “Effective Date” above.

Contact Us

For questions, concerns, or would like to make a request regarding your data, please contact us: info@matchboxbirds.com